How Do I Order My Repeat Prescription?

Download the NHS App to order your medication.
  • NHS App
  • Requesting a repeat prescription through your local pharmacy order and collect service. (Find a pharmacy)

Telephone requests cannot be accepted unless you are housebound or have mobility problems.

Please request your medication at least one week before you run out of your current supply.

Please allow 2 full working days for your request to be processed. The prescription will be sent electronically (EPS) to your chosen pharmacy.

We prefer for you to request your medication for yourself. This reduces waste. Please don’t ask your pharmacist to order for you, unless you are using a dosette box.

If your medication does not appear on the request list or a pharmacist told you to request from us, you might need a medication review date.

Medication Review

We will ask you to attend the medication review to review your treatment. If you received a text reminder about medication review, please book as instructed in the text. We might not be able to prescribe more medication if you do not attend the practice for the review.

Please book this appointment via NHS App or contact reception if you need medication urgently.

Please be advised, some items are not prescribed by GPs. Patients are advised to purchase these over the counter from a local pharmacist.

Requesting Repeat Oral Contraception

Patients requesting a repeat of their oral contraceptive pill will still need to book an appointment with a nurse for a blood pressure check before renewing the prescription.

You can order your regular contraception and STI testing online at

Repeat Prescriptions

If you are on regular medication you can order repeat prescriptions without seeing the doctor. If you are new to our practice you must see the doctor for your first prescription.

We do not usually give antidepressants, sleeping pills, the contraceptive pill or controlled drugs as repeat prescriptions (without being seen) – please make an appointment if you need more of these medications. If you require a prescription for a medication you do not take on a regular basis you will also need to book to see or speak to the doctor.


Please allow 48 hours from when you request your medication to be ready for collection at the pharmacy.

Prescriptions for Over-the-counter Medicines

  • You can buy over-the-counter medicines in pharmacies, supermarkets and some high street shops.
  • GPs, nurses and pharmacists will not generally give you a prescription for over-the-counter medicines.
  • Your local pharmacy offers help and clinical advice to manage minor health concerns. If your symptoms suggest it’s more serious, they will help you get the care you need.

Please help the NHS to use resources sensibly.

This advice is in line with national guidance from NHS England.

Electronic Prescription Service (EPS)

You can have your prescriptions sent electronically to a pharmacy of your choice through the EPS v2.

This means that there are no paper prescriptions that can get lost, and there is no delay waiting for the pharmacy to collect the paper prescription from the surgery. As soon as the doctor has authorised your repeat prescriptions they are sent electronically to the pharmacy you have chosen and are ready for you to collect from them.

You need to nominate one pharmacy and your prescriptions will always go to that pharmacy. It can be used just for your repeat medication or for all medication the doctor issues you. If you are interested in doing this then please ask at your pharmacy, or at the practice reception, or the clinician when you see them, and it can be sent up for you.

Prescription Charges and Exemptions

The NHS prescription charge is a flat rate amount which successive Governments have thought it reasonable to charge for those who cannot afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.

Prescription Fees

View the cost of prescriptions on the NHS website, NHS: Get Help With Prescription Costs.

You can also find out if you are entitled to free prescriptions at NHS: Who can get free prescriptions.

Local Pharmacies

Medication Review and Prescriptions

For your usual repeat prescription use NHS app to request it. Please allow two working days for the prescription request to be processed.

We will ask you to attend the medication review to review your treatment. If you received a text reminder about medication review, please book as instructed in the text. We might not be able to prescribe more medication if you do not attend the practice for the review.

Our Pharmacist is

Sophia Dowlett-Ramputh
Clinical Pharmacist

What can clinical pharmacists help with?

  • prescribing
  • medication reviews
  • queries about medications
  • telephone reviews
  • treatment of minor illnesses
  • managing a patient’s condition holistically
  • ensuring patients get the most out of their medication
  • ensuring there is joined-up care for patients

About Clinical Pharmacists

Clinical pharmacists work as part of the general practice team to improve value and outcomes from medicines and consult with and treat patients directly.  This includes providing extra help to manage long-term  conditions, advice for those on multiple medicines and better access to health checks.

The role is pivotal to improving the quality of care and ensuring patient safety.

YouTube: Clinical Pharmacist